Role · More than one at once

Role belongs to the system, not to the company.

You deploy the tools you buy and provide the thing you built. That is the normal shape of an estate, not an edge case — and Article 25 quietly moves a system from one role to the other the day someone puts a brand on it. The register holds a role per system and derives each duty set on its own.

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Veritome systems portfolio — every AI system with its role, risk tier and journey position
The reality

What a mixed estate does to a spreadsheet.

What we hear

“We keep two trackers, one for what we build and one for what we buy.”

What the product does

Two trackers means two versions of the truth and a quarterly reconciliation nobody enjoys. One register with a role per system removes the reconciliation rather than scheduling it.

What we hear

“Someone put our logo on a vendor model and told procurement, not compliance.”

What the product does

That is an Article 25(1)(a) event: the provider set moved to you. Branding decisions are rarely recognised as compliance decisions at the time, which is why the question belongs in the intake.

What we hear

“Our team applies provider rules to bought tools because it feels safer.”

What the product does

It is not safer, it is expensive. Building an Annex IV file for a system you merely deploy burns the effort the actual duties needed.

What you get

One register, a role per system.

01

Both journeys, no interference

A deployer system never shows a technical-file tab; a provider system never shows a duty it does not hold. The engine decides, so nobody has to remember.

02

Article 25 asked, not assumed

The branding, modification and intended-purpose questions sit in the intake, where the answer is still cheap to act on.

03

Evidence credited across roles

A record filed once is credited to every obligation it evidences, including across systems in different roles.

04

One audit trail

Hash-chained across the whole estate, so the sequence holds regardless of which role a given system carries.

05

Reclassification without a rebuild

When a system changes role, its obligations regenerate. The work already done against duties that still apply is kept.

06

A portfolio view that tells the truth

Every system with its role, risk tier and position in the journey — and per-tier averages rather than one flattering blended number.

In practice

Three estates that hold both roles.

Use case 01

A SaaS company shipping an AI feature and running bought tools internally.

  • Provider for the shipped feature: Annex IV, conformity, CE, Art. 49 registration.
  • Deployer for the CV screener HR bought: Art. 26 oversight, logs, worker notice.
  • One register, one audit trail, two obligation sets that never mix.
  • Art. 4 literacy spans both, because it attaches to the organisation.
Veritome systems portfolio — every AI system with its role, risk tier and journey position
Use case 02

A consultancy reselling a partner's model under its own brand.

  • Art. 25(1)(a) makes them the provider of the branded system.
  • They remain a deployer of everything else they use internally.
  • The partner's documentation is an input to their file, not a substitute.
  • The role change is recorded with its date and reasoning.
Veritome guided classification — the register wizard that walks Article 5, Annex I, Annex III and the Article 6(3) exception
Use case 03

A manufacturer importing a component model and embedding it in a product.

  • Importer duties under Art. 23 for what crosses the border.
  • Provider duties for the finished product placed under their own name.
  • The ten-year Art. 23(5) retention runs alongside the provider file.
  • Both sets derive from the same register rather than two programmes.
Veritome obligations register — EU AI Act and GDPR duties per system and for the organisation, with owners, dates and status
Also included

The parts a mixed estate reaches for.

Straight answers

Straight answers for a mixed estate.

Can one organisation really be a provider and a deployer at once?

Yes, and most are. Role attaches to a system, not to a company. You are a deployer of the vendor tools you use and a provider of anything you build or brand. The register holds a role per system and derives each obligation set independently, so neither journey contaminates the other.

What changes when a system moves from deployer to provider?

Everything about that system's duty list. Article 25(1) triggers on branding, substantial modification, or a change of intended purpose into high-risk. At that point the provider set — risk management, Annex IV, the QMS, conformity assessment, CE marking, registration and post-market monitoring — attaches to you, and the original provider's obligations for that system fall away.

Do we pay for both roles?

Plans follow the roles your estate actually holds, and the pricing page states it in full. What matters here is that holding both roles does not mean running two products: it is one register, one audit trail and one evidence base.

How do we stop the two journeys from confusing people?

The obligation engine is the single source of what applies. A deployer system never shows an Annex IV tab; a provider system never shows a worker-notification duty it does not have. Nobody has to remember which rules belong to which system, because the screens for that system only carry its own.

What if we are not sure which role a system holds?

That is the normal starting position and the reason the check exists. Eight questions for most systems — including the branding and modification questions that decide Article 25 — produce the role, the risk class and the obligations, each citing the article it rests on.